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Hiring Experienced BPO Professionals in Leading MNC @ Pune

General Job posting template for mncs 300x150

Job Description :
  • Receiving and making end user calls
  • Provide first level resolutions
  • Ticket creation/Categorization / Prioritization
  • Ticket escalation to respective Support Group
  • Incident resolution and recovery

CTC: Upto 4.2 Lakhs/annum

Location: Pune

Experience:2-5yrs experience in voice/technical support/customer support/trouble shooting

Desired Candidate
 Eligibility :
  • Excellent written and verbal communications skills (English)
  • Excellent Troubleshooting skills, search skills, ability to approach problems logically
  • Willing to work in 24X5 environment
  • Excellent Customer service skills
  • Customer service orientation and ability to work in a team
  • Good interpersonal and communication skills
  • Excellent Soft skill, Communications skills (Voice & Email) to handle customers across the globe
  • Good typing skill

Joining : Immediate Joining required

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